Market & Partnership Executive

• Providing support to Mytour hotel Maintaining strong vendor relations with a positive attitude
• Work closely and professionally with other departments within Mytour to ensure the best resolution for hotel partners
• Responding to inventory management
• Contacting hotel partners to resolve issues (questions, changes,etc.).
• Assisting partners in issues pertaining to Mytour tools & applications. Guide the hotels to enter information into extranet to completion; Delivering training by phone and/or online to new and or existing properties on how to use Mytour extranet
• Assisting partners with live website issues & troubleshooting.
• Proactively call hotel partners to resolve any anticipated future issues.
• Manage first level accounting queries
• Handle relocations if request comes from hotel
• Support tool improvements by testing changes and escalating issues
• Work with hotels on promotional activities to increase bookings;
• Participation in weekly team meeting and learning in office
• Liaison person for properties to contact when they have commercial questions by phone when the Market Managers are unavailable

Professional Qualifications: 

• Experience in hospitality is a plus
• Bachelor’s Degree from accredited universities;
• Excellent interpersonal and communication skills;
• Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses;
• Proficient use of MS Office programs including MS Word, MS Excel and MS PowerPoint;
• Good communication skills and working usage of English;
• Ability to meet rigorous deadlines and work effectively with others;

Personal qualification:

• Proactive and good communication skill with other departments;
• Ability to handle multiple tasks concurrently with ease and take ownership of assigned tasks or projects.

• Competitive salary and benefits including extra medical insurance
• 13th month salary yearly
• Company and team building trip every year
• Many funs and meaning activities such sport and social clubs
• Opportunity to training both technical and soft skills to develop your career path
• Performance Review every year to adjust salary and title/position